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ByGraziela....retro love

Last year, I did a little housetour of Nina's gorgeous loft in London East end. Do you remember?
Well the good news is that we will more of her beautiful, creative home soon as Nina's home will be in the next book by Paumes (out this Summer). I can't wait to see the shots that Hisashi Tokuyoshi has taken. I'm sure it's going to be stunning and very inspiring!
In the meantime, here is a glance at the new ByGraziela goodies...
I love, love , love the ByGraziela 'you-can't-miss-me' bed linen for cots and single beds. They are loud (but we like that for kids), retro, colourful and to put it in a half-German way... uber cute. In fact, I'm pretty sure a lot of colours from the bed linen would work perfectly in Mila's bedroom and if is anything like the TRAIN bed linen set, the NEW 123 bed linen is going to be a hit....Nina and her mum, designer Graziela Preiser have also launched a cot bumper. I had one for Mila when she was a baby and they are a godsend...Not only it stops your baby to want to put her head through the bars like mine did but it also stops all her favourite toys and the infamous dummy to fall on the floor!



And finally the ByGraziela nighties and PJs are back in production..Yippee!
While I'm at it....the ABC poster will be back in stock around 11th....I think we have quite a big amount on back order but we will get enough to fulfill all the back orders and more so no panic.



Desain Rumah real estate design collection
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Jobs at BODIE and FOU: UPDATE

BODIE and FOU keeps growing and we are now recruiting for various positions (more to follow). Feel free to mention it to anyone who think would be perfect for the job!

BODIE and FOU is a chic online boutique for design lovers in search of cool modern styling for the home and unique, beautiful gifts which strongly believed in offering the best service and personal touch to its customers.

Regularly featured in Living Etc, Elle Decoration, Grand Designs, the Saturday Telegraph and the Sunday Times, BODIE and FOU stocks a beautiful designs from European designers including Cote Bastide, Normann Copenhagen, Famille Summerbelle, Edition Paumes, Kathleen Hills, ByGraziela and Clare Vivier.

CUSTOMER SERVICE ADVISOR: PERMANENT POSITION

We are looking for part-time Customer Care Advisor to join our lovely (but busy) team. Working in a small, passionate team environment, your job will be to deal with customer enquiries via email and telephone and contributing to a remarkable customer experience by always going the extra mile.
This position would suit someone with a background in customer service or from a retail background.

Responsibilities:
- To follow up customers emails & phone calls and respond promptly and accurately to any queries about orders, returns, complaints and product information
- To assist customers to register online and/or to process their orders over the phone
- To deal with difficult customers in a professional manner (it's a rare thing) but you still need to be able to handle this kind of situation
- To assist team by issuing daily dispatch labels
- To liaise with team to place stock orders
- Maintain a high level of service awareness at all time

We are looking for a candidate with
- A strong commitment to customer service. Someone who loves helping people and shows genuine empathy to provide the best support to our customers.
We currently have 93% positive approval ratings on our customer service via Feefo, a company that gathers independent feedback from genuine customers, and we aim to improve this with having a dedicated resource who can apply themselves to make our customer service even better.
- Excellent communication skills and telephone manners
- Excellent keyboard and written skills, articulate with good spelling and grammar
- Flexible attitude, initiative and good team player are essential
- Excellent eye for detail and organizational skills and must be reliable, honest, kind and consistent
- Ability to prioritize and enjoy problem solving
- Ability to work under pressure during key selling periods
- Experience with Microsoft package (Word, Excel)

Location: Position is currently based at our London warehouse, NW10 (Neasden tube station/Jubilee line)
Pay rate: £ 6.30 Per hour + 5.6 weeks holiday pro-rata + 20% staff discount
Hours: Minimum 20 hours per week. Must be flexible and able to commit for 6 months. The right candidate will have the opportunity to advance as the company grows

To Apply:
Should you be interested, please email your CV and your covering letter, describing what a fantastic customer service experience you have had and how you could make a difference to BODIE and FOU to Karine Kong, Director at contact(at)bodieandfou(dot)com



WAREHOUSE ASSISTANT: TEMPORARY POSITION
We are looking for people to assist our team to pick and pack orders in July/August and November, December & January.
This position would suit a student, a fit retired person looking to stay active or house-mum looking to fill his/her time and earn some extra cash!

Responsibilities:
- Picking & packing orders
- Receiving incoming deliveries/ restocking shelves
- Keeping the warehouse tidy and organised
- Taking orders over the phone
- Administrative duties include filing, preparing samples for the press

We are looking for someone with:
- Ability to work quickly and accurately
- High attention to detail
- Computer literate
- Good level of English and strong communication skills
- Physically mobile as some medium lifting may be required
- Previous warehouse experience would be ideal but not a prerequisite

To Apply:
Should you be interested, please email your CV and your covering letter to Karine Kong, Director at contact(at)bodieandfou(dot)com




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Take a seat


Take a seat from darris hamroun on Vimeo.
TAKE A SEAT par Darris Hamroun est née du principe que les objets doivent s’adapter aux hommes et à leur habitat. Ce tabouret pliable utilise les espaces de rangement existant déjà chez tout un chacun. Il se fond dans un intérieur en prenant la forme d’un livre et peu ainsi se ranger sur une étagère ou dans une bibliothèque. Lorsqu’on ouvre ce livre, les pages se déploient pour créer une assise. Grâce à des plaques faites de bois massif et reliées entre elle par des charnières et des bandes de tissu, TAKE A SEAT se transforme en une assise d’appoint stable et confortable. La partie supérieure s’inspire directement de la couverture d’un livre faite d’une fine épaisseur de mousse gainée par un textile.



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