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I want the stars and the sweeties too....


These last 3 weeks have been our most roller-coaster weeks of the year! Mostly because out of the blue, the bank which was managing our building had decided that all businesses including us should vacate the building by 12th August. Now I know what you are going to say...Can they do this?! Well, yes they can. To cut a long story short, owner filed for bankruptcy, bank took over management of the building, lease expired, bank happy to have businesses in the building then....bank no longer happy to have businesses in the building so after a quiet relaxing weekend there where I took Mila for her French holidays, I came back to something a lot less relaxing...In fact, I have been so stressed out since then that my stomach feels like I have been drinking G&T for a fortnight minus the upside of drinking a nice and cool G&T...
Now moving home can be pretty stressful so imagine how finding new premises, getting quotes from removal companies, sorting out phone lines, internet, insurance, moving a whole warehouse full of (gorgeous) stock in less than 2 weeks feel...simply awful!
I wrote many drafts to share what we were going through but never posted them because I wanted the blog to be inspiring and I just thought it was our problem anyway but I have to admit that the imminent move is disruptive and somehow I have to explain to those who may read this blog and order from us what is going on....
Today we got some fantastic feedback from customers but we also got a few negative ones and although we are always thrilled to hear about the good ones, we seriously care about the negative ones.
However, as much as we aim to offer 5*****customer service, we are a small team and not some huge corporate companies with thousands of staff and we are doing as much as we can to keep on top of everything.
So I just wanted to say to those customers who are currently disappointed, please bear with us...
We just need to get through the move on Friday and from next one week, we should be back to our normal, efficient self...and then I will have a proper G&T!



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